Effective Date: 05/01/2021 | Last Updated: 07/02/2025

At Toureesma, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including our website, travel bookings, advertisements, and social media platforms.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identifiers: Full name, email address, phone number, address, and other contact details provided when filling out forms, subscribing to newsletters, or booking travel.
  • Travel Preferences: Destination choices, travel dates, accommodation needs, dietary or accessibility requirements.
  • Payment Information: Billing details processed securely through trusted third-party payment gateways (we do not store card details).
  • Technical Data: IP address, browser type, device type, OS version, referral sources, pages visited, and time spent.
  • Marketing Interaction Data: Clicks, ad impressions, and user interaction with our email campaigns or digital ads.

2. How We Use Your Information

We use your data to:

  • Process bookings, reservations, and payments.
  • Provide travel-related information, reminders, and updates.
  • Deliver customer support and handle inquiries or complaints.
  • Send promotional emails, special offers, and destination recommendations (with your consent).
  • Personalize your browsing and advertising experience.
  • Monitor and improve our website and marketing effectiveness.
  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Travel Partners: Hotels, airlines, transport companies, and local operators to fulfill your bookings.
  • Third-Party Processors: Payment processors, customer service platforms, and marketing services under strict data protection agreements.
  • Advertising Platforms: Google Ads, Meta (Facebook/Instagram), and similar networks to show relevant ads (under pseudonymized or anonymized formats).
  • Authorities: If legally required to comply with a law, regulation, legal process, or enforceable government request.

4. Data Retention & Security

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We implement industry-standard security practices including encryption, access controls, and secure servers.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access a copy of your personal information.
  • Correct or update inaccurate data.
  • Request data deletion (subject to lawful obligations).
  • Object to or restrict processing in certain scenarios.
  • Opt-out of marketing communications at any time.

📧 To exercise any of these rights, contact us at: info@toureesma.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience on our website.
  • Analyze traffic and usage trends.
  • Deliver interest-based advertisements across platforms.

You can manage or disable cookies via your browser settings. Note that disabling cookies may affect website functionality.

For more, see our Cookie Policy (if separate).

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, security, or privacy practices of these external sites. Please review their privacy policies before submitting any personal data.

8. International Users

If you are accessing our services from outside India, your data may be transferred to and processed in India or other countries. By using our services, you consent to this transfer, processing, and storage in accordance with this Privacy Policy.

9. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in law, technology, or business practices. We will notify users of any significant changes by updating this page with a new “Effective Date.”

10. Contact Us

For any questions or concerns regarding your privacy or this policy:

📞 Call/WhatsApp: +91 8889991418
📧 Email: info@toureesma.com
🌐 Website: www.toureesma.com

By using our website and services, you acknowledge and accept the terms of this Privacy Policy.

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